Purchasing Agent Software & China Logistics Solutions

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Privacy Policy | GullTrans Cross-Border E-Commerce Solutions

At GullTrans, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our purchasing agent software and cross-border e-commerce SaaS solutions. Last updated: June 1, 2025.

1. Information We Collect

We collect information to provide and improve our services, including our Taobao and 1688 API solutions, logistics, and warehousing systems. The types of information we may collect include:

  • Personal Information: Name, email address, phone number, and company details provided when you register or contact us.
  • Business Data: Information related to your e-commerce operations, such as product sourcing preferences, shipping details, and warehouse management data.
  • Usage Data: Information about how you interact with our platform, including IP addresses, browser types, and usage patterns.
  • Payment Information: Billing details for API services or custom app development, processed securely through third-party payment gateways.

2. How We Use Your Information

We use your information to deliver and enhance our cross-border e-commerce SaaS solutions, including:

  • Providing and managing your access to our purchasing agent software and China logistics platform.
  • Processing transactions and API integrations with platforms like Taobao, 1688, Weidian, and Pinduoduo.
  • Improving our services through analytics and user feedback.
  • Communicating with you about updates, support, or promotional offers (with your consent).
  • Ensuring compliance with legal and regulatory requirements.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your data in the following cases:

  • Service Providers: With trusted third parties (e.g., logistics or payment processors) to facilitate our services, under strict confidentiality agreements.
  • Legal Obligations: When required by law or to protect our rights, safety, or property.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, with safeguards to protect your data.

4. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access, correct, or delete your personal information.
  • Opt out of marketing communications.
  • Request data portability or restrict processing in certain cases.

To exercise these rights, please contact us at [insert contact email].

6. International Data Transfers

As a Shenzhen-based company, we may process data in China or other countries. We ensure appropriate safeguards for international data transfers in compliance with applicable laws.

7. Cookies and Tracking

We use cookies to enhance your experience on our platform, such as analyzing usage patterns for our purchasing agent software. You can manage cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy regularly.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at [email protected] or via our website. We’re here to support your cross-border e-commerce needs.